$ ./keep_networks_online.sh

Network engineering for businesses that need less chaos.

Infra|tyx helps Melbourne small businesses and IT providers troubleshoot, design and improve firewalls, VPNs, Wi‑Fi, switching and network infrastructure.

Fortinet Cisco Aruba Meraki Palo Alto VLANs VPN Wi‑Fi

Typical problems I help solve.

Businesses usually do not ask for “network consulting”. They ask for help when something keeps breaking, slowing down or becoming impossible to explain.

TICKET #1042 Wi‑Fi keeps dropping outWarehouse, office, clinic, retail or multi-room workspace coverage issues.
TICKET #1187 Staff cannot connect remotelyVPN, firewall policy, DNS, routing or remote access configuration problems.
TICKET #1260 Internet is slow despite fast NBNWAN, firewall throughput, cabling, switching, DNS or Wi‑Fi bottlenecks.
TICKET #1311 Firewall needs replacingMigration planning, policy cleanup, VPN cutover and safer implementation.
TICKET #1398 New office needs networkingFirewall, switches, Wi‑Fi, VLANs, ISP handoff and clean documentation.
TICKET #1440 Nobody has a network diagramDiscovery, documentation and practical handover notes for future support.

Services, but explained like a network engineer wrote them.

Focused support for the parts of IT infrastructure that sit between “the internet is broken” and “we need someone who understands packets”.

[FW]

Firewall & security

FortiGate policy reviews, NAT, VPN, firmware planning, logging, rule cleanup and practical hardening.

[VPN]

Remote connectivity

Site-to-site VPNs, remote access VPNs, routing issues, split tunnelling and unstable tunnel troubleshooting.

[WIFI]

Wireless networks

Coverage gaps, roaming, dropouts, AP placement, channel interference and business Wi‑Fi improvements.

[LAN]

Switching & routing

VLANs, inter-VLAN routing, switching design, uplinks, segmentation and core network cleanup.

[WAN]

Internet & failover

WAN failover, ISP handoff issues, SD-WAN behaviour, routing and resilient connectivity design.

[DOC]

Documentation

Network diagrams, device inventory, IP/VLAN records and notes that another engineer can actually use.

$ run small_business_network_health_check

loading checks...

firewall and VPN review

Wi‑Fi and LAN review

outage and bottleneck risk review

documentation gaps

output: practical report + recommended fixes

[HEALTH_CHECK]

Network Health Check

A fixed-scope starting point for businesses that want to understand what they have, what is risky, and what should be fixed first.

  • Good for 5–100 user businesses
  • Useful before a firewall refresh or office move
  • Helps when problems are recurring but unclear
  • Can be remote, onsite, or mixed depending on scope

Escalation support for MSPs.

When the helpdesk has done the usual checks and the issue still smells like routing, firewall policy, VPN weirdness or Wi‑Fi physics.

ticket: client VPN unstable

assigned_to: Infra|tyx

mode: subcontract / overflow / escalation

scope: investigate, fix, document

status: ready

[PARTNER_MODE]

White-label or direct support

Infra|tyx can assist IT providers with firewall migrations, stubborn VPN faults, business Wi‑Fi issues, switch changes, documentation and after-hours change support.

1000+packets questioned
500+configs reviewed
0printer promises*
1clear next step

*Printers may be discussed under protest.

$ contact --start

Have a network problem worth fixing properly?

Send the issue, business location, equipment vendor, urgency and preferred contact method. The form will prepare an email to contact@infratyx.com with the details filled in.

Melbourne, Australia · Remote available · Onsite Melbourne metro by arrangement